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Patient Notice - Changes to Repeat Prescription Ordering

 

The NHS in Liverpool is making a change to how repeat prescriptions can be ordered.

 

From summer 2018 patients in Liverpool will no longer be able to use a third party, such as a high street or internet pharmacy to order repeat prescriptions on their behalf.

Instead patients  will need to order repeat prescriptions direct from their GP themselves – either in person at their practice, via GP online services, or by post.

 

A letter and information leaflet explaining this change in more detail is being sent to all patients who may be affected by this change. This information is also available in a range of other languages and formats here.

 

If you have any questions or concerns about this change, please speak to a member of our practice staff for further help and advice.

Repeat Prescriptions

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Prescription requests require two working days to process. They can be dropped into the prescription box, sent via the post with a self addressed envelope, by fax or by email or you can order online via Patient Access (please note that you must be registered to use this service).

Prescription requests cannot be taken over the telephone.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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