Opening Times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday & Sunday - Closed

When We Are Closed

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Appointments

Book online with Patient Access
Please note, you need to be registered to use this service.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Repeat Prescriptions

Prescription requests require two working days to process. They can be dropped into the prescription box, sent via the post with a self addressed envelope, by fax or by email or you can order online via Patient Access (please note that you must be registered to use this service).

Prescription requests cannot be taken over the telephone.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

New Patient Registration

If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so it would help if you could provide proof by way of a recent utility bill.

You will need to complete a registration form (GMS1) and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor.

All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.

Medical treatment is available from the date of registration. Please contact reception for further information.

You may print off a registration form, fill it out and bring it in with you on your first visit to the practice.

Registration Form

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Download the Temporary Resident Registration Form

Clinics & Services

In addition to GP consultations the practice adheres to the General Medical Services Contract for the provision of healthcare services:

Essential Services

• Asthma
• COPD
• Coronary heart disease
• Diabetes

Additional Services

• Cervical smears
• Contraceptive services
• Child health surveillance
• Maternity Services
• Minor surgery
• Vaccinations and immunisations.

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travelling in Europe

If you are travelling to Europe the EU has published useful information for travellers on the European website.

Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

• Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
• Insurance claim forms
• Passport signing
• Prescriptions for taking medication abroad
• Private sick notes
• Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
 

Practice Staff

Doctors:

Dr James Dillon (Male GMC:4155629)

Nursing Staff:

Meldy Flor Lu

Megan McGahon

Management:

Gaynor Rowland

Ahsan Michael Rizvi

Admin:

Ann Russell

Claire Hill (Maternity)

Phillip Bracken

Demi-Lea Gleeson

Practice News

Flu Jabs are now available in surgery - see Reception for more details!

We can offer minor surgery and joint injections to eligible patients. Please speak to your GP if you think this may apply to you...

Macmillan Coffee Morning 29th September - Come along, met your new team and see what Primary Care Connect is all about... 

Patient Participation Group

Welcome to the Patient Participation Group!

Chair: Janet Bell

Who can be a member?

Membership is open to all registered patients

How much does it cost?

It’s free!

How do I become a member?

Ask at Reception - we will take your name and contact details and let you know when the next meeting is.

What does the Group do?

We represent the patient body. We come up with new ideas for making things better at the surgery for patients and staff, and we let other patients know about any new developments by email or post. We circulating information about the practice and developments in the NHS at the regional and national level.

We support the practice, by helping to compile and analyse surveys, by editing and producing the practice’s termly newsletters, and by organising the PG’s activities.

We are affiliated to the National Association of Patient Participation Groups, which works in close association with the Royal College of General Practitioners.

How often does the PG meet?

Four or five times a year

Where and when does it meet?

At the Surgery -  Everton Road, 45 Everton Road, Everton, L6 2EH

Tel: 0151 300 8200

Who decides what we do?

We do! At each meeting we will discuss members’ issues and plan themes for the full PG meetings.                        

More members welcome!

What if I can’t get to meetings?

We’ll keep in touch, usually by email.

What if I don’t have email?

 We’ll post information to you.. :)