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Due to a technical fault, the phone lines at Netherley Health Centre are currently unavailable. for any non urgent health queries please call NHS 111 on 111. Sorry for any inconvenience caused.

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Patient Notice - Changes to Repeat Prescription Ordering


The NHS in Liverpool is making a change to how repeat prescriptions can be ordered.


From summer 2018 patients in Liverpool will no longer be able to use a third party, such as a high street or internet pharmacy to order repeat prescriptions on their behalf.

Instead patients  will need to order repeat prescriptions direct from their GP themselves – either in person at their practice, via GP online services, or by post.


A letter and information leaflet explaining this change in more detail is being sent to all patients who may be affected by this change. This information is also available in a range of other languages and formats here.


If you have any questions or concerns about this change, please speak to a member of our practice staff for further help and advice.

About Us

Primary Care Connect is a joint venture company that comprises five Liverpool-based GP practices (known as mentor practices), the Liverpool General Practice Provider Organisation and Bridgewater Community Healthcare NHS Foundation Trust.

It is a not-for-profit organisation that is designed to bring together local understanding and knowledge of Liverpool general practice and the strength and capacity of a large NHS community trust organisation.

Primary Care Connect has been established to provide professional well-run GP services within Liverpool by the people who know the service better than most – Liverpool GPs themselves.

All parties within Primary Care Connect will work together with the Liverpool Clinical Commissioning Group and NHS England to improve the quality of the care provided to local patients.

From 1st April 2017, Primary Care Connect will be managing the GP practices listed below:

  • West Speke Health Centre
  • Garston Family Health Centre
  • Netherley Health Centre
  • Anfield Health
  • Park View Medical Centre
  • Everton Road Health Centre

Primary Care Connect will be managing the above GP practices in Liverpool following selection by the Liverpool Clinical Commissioning Group.

They are known as Alternative Provider Medical Services (APMS) practices.

That means they are run by an organisation that are seen as best meeting local needs but are part of the NHS and represent the core NHS values.

All the Primary Care Connect GP practices will maintain their independence but work collaboratively for the benefit of patients.

Patients will be at the heart of everything we do.

By working as a team of practices, patients and staff will benefit from Primary Care Connect’s ability to identify and implement innovative ways of working across the practices.

We will also be working closely to support and integrate community health and social care within a general practice setting so that NHS services are better joined up for patients.

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