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Patient Notice - Changes to Repeat Prescription Ordering


The NHS in Liverpool is making a change to how repeat prescriptions can be ordered.


From summer 2018 patients in Liverpool will no longer be able to use a third party, such as a high street or internet pharmacy to order repeat prescriptions on their behalf.

Instead patients  will need to order repeat prescriptions direct from their GP themselves – either in person at their practice, via GP online services, or by post.


A letter and information leaflet explaining this change in more detail is being sent to all patients who may be affected by this change. This information is also available in a range of other languages and formats here.


If you have any questions or concerns about this change, please speak to a member of our practice staff for further help and advice.



Primary Care Connect is a company limited by shares, with all mentoring GP practices, Bridgewater NHS Trust and Liverpool General Practice Provider Organisation holding share in the company.

Primary Care Connect was registered at Companies House on 19th December 2016.

Its registration number is 10531634 and its registered office is at Greenbank Road, Liverpool, L18 1HG.

Primary Care Connect operates on the basis of a community interest company, with a formal commitment to reinvest back any surpluses into the health and wellbeing of the local community in Liverpool.

Board of Directors

  • Dr Simon Abrams – Chair
  • Elaine McNicol – Director
  • Dr David Webster – Medical Director
  • Dr Syed Hasan Sadiq Abdi – Director
  • Sarah Kilgallon - Director

Management Team

Operational manager - Lysa Halser


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